We collect information that is necessary to provide, maintain, secure, and improve Shikshya GPT. The information we collect may vary depending on how you use the platform.

Because Shikshya GPT is an educational platform, we may process information related to your use of educational features. This may include:

• Questions asked
• Answers submitted
• Quiz attempts
• Assignment submissions
• Learning activities
• Scores generated by platform features
• Assessment responses
• Subject and topic interactions
• Learning progress
• Completed activities
• Teacher feedback
• Student feedback
• Use of educational simulations
• AI interactions related to learning

This information may be used to provide educational features and improve the learning experience.

If you use Shikshya GPT through a school, college, educational institution, or other organization, the institution may provide certain information to us. This may include:

• Student name
• Student identification information
• Grade
• Section
• Subject
• Teacher assignment
• Class information
• School information
• Parent or guardian information
• Academic or learning-related information
• Account and access information

The information provided by an institution may depend on the services and features used by that institution.

Where applicable, parents or legal guardians may provide information necessary to create or manage a student's account. This may include:

• Parent or guardian name
• Contact information
• Student information
• Authorization information
• Account-management information

We use this information to provide the requested services and support appropriate account management.

We may use information to provide and improve our educational ecosystem:

Shikshya GPT may use artificial intelligence to provide educational assistance. When you interact with AI-powered features, the information you submit may be processed to generate responses. For example, you may provide:

• A question
• An assignment
• A paragraph
• A mathematical problem
• A science question
• An uploaded document
• An image
• A request for an explanation

The information may be processed by the systems necessary to provide the requested AI-powered service. Users should avoid submitting unnecessary sensitive or confidential information into AI features.

Because Shikshya GPT may be used by students, protecting student information is an important part of our privacy practices. We aim to:

• Limit access to authorized personnel
• Use appropriate technical safeguards
• Protect account credentials
• Monitor for unauthorized access
• Maintain appropriate security controls
• Protect information against unauthorized access, alteration, disclosure, or destruction

However, no internet-based system can guarantee absolute security.

We do not share personal information with third parties except where reasonably necessary to provide services, protect users, comply with law, or operate the platform.

Shikshya GPT may be used by children and students. We recognize that children's information requires additional care. Where required by applicable law, the use of Shikshya GPT by children may require authorization or involvement from:

• Parents
• Legal guardians
• Schools
• Educational institutions
• Other authorized parties

Schools and institutions using Shikshya GPT are responsible for ensuring that their use of the service complies with applicable requirements concerning students and children. We aim to collect only information reasonably necessary to provide the relevant educational services.

When a school or educational institution creates or manages an account, the institution may control certain aspects of the account. Depending on the school's configuration, authorized school personnel may be able to:

• Create accounts
• Manage accounts
• Assign students to classes
• Assign teachers
• Manage subjects
• View educational activity
• Manage assignments
• Manage assessments
• Access relevant educational reports

The specific information available to school personnel depends on the services and permissions configured by the institution.

Shikshya GPT may use cookies and similar technologies to:

• Keep users signed in
• Maintain sessions
• Remember preferences
• Improve performance
• Understand platform usage
• Detect security issues
• Improve the user experience

Users may be able to control cookies through their browser or device settings. Disabling certain cookies may affect the functionality of some services.

We may use analytics and diagnostic information to understand how users interact with Shikshya GPT. Analytics may help us understand:

• Which features are used
• Platform performance
• Common technical errors
• User navigation
• Feature usage
• System reliability

Analytics information may be aggregated or otherwise processed to help improve our services.

We may use contact information to send communications related to Shikshya GPT. These may include:

• Account verification
• Password or authentication messages
• Security notifications
• Service notifications
• Important platform updates
• Support communications
• Educational or administrative notifications

Where applicable, users may have choices regarding promotional communications. Important service and security communications may still be sent when necessary to operate the account.

We retain information for as long as reasonably necessary to:

• Provide our services
• Maintain user accounts
• Meet legal obligations
• Resolve disputes
• Enforce agreements
• Maintain security
• Prevent fraud and abuse
• Maintain appropriate business and technical records

The retention period may vary depending on the type of information and the purpose for which it is processed. When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

Depending on the service and applicable law, you may have rights or choices regarding your information. These may include the ability to:

• Access personal information
• Correct inaccurate information
• Update account information
• Request deletion of information
• Request information about how data is processed
• Manage certain communication preferences
• Control certain browser or device settings

Some information may need to be retained where required by law or reasonably necessary for legitimate operational purposes.

Parents, guardians, schools, and educational institutions may contact Shikshya GPT regarding student information where they have appropriate authority. Requests may include:

• Access requests
• Correction requests
• Deletion requests
• Account-related requests
• Privacy concerns
• Questions about student information

We may require reasonable verification of identity and authorization before processing such requests.

We use reasonable technical and organizational measures designed to protect personal information. Security measures may include:

• Access controls
• Authentication mechanisms
• Encryption where appropriate
• Monitoring
• Security testing
• Backup procedures
• Incident response processes

No security system is completely secure, and we cannot guarantee absolute protection against every possible threat.

Depending on the technology and service providers used by Shikshya GPT, information may be processed or stored in locations outside Nepal. Where information is transferred internationally, we aim to apply appropriate safeguards consistent with applicable laws and contractual requirements.

Shikshya GPT may integrate with or rely upon third-party services. Examples may include:

• Authentication providers
• Cloud infrastructure
• AI services
• Analytics providers
• Communication providers
• Payment providers
• Other technology services

Third-party services may have their own privacy policies and terms. We encourage users to review the privacy practices of third-party services where applicable.

Shikshya GPT may contain links to external websites or educational resources. We are not responsible for the privacy practices of websites that we do not operate. Users should review the privacy policies of external websites before providing personal information.

Shikshya GPT may process educational information to provide curriculum-based services. However, users should avoid entering unnecessary personal information into questions, assignments, AI prompts, uploaded documents, or other educational content. For example, users should avoid entering information such as:

• Passwords
• Banking information
• Authentication codes
• Highly sensitive personal information
• Another person's private information

unless the platform specifically requests such information for a legitimate purpose.

We may analyze platform usage and system performance to improve Shikshya GPT. Where appropriate, information may be aggregated, de-identified, or otherwise processed to reduce its association with individual users. We will handle personal information according to this Privacy Policy and applicable law.

We may update this Privacy Policy from time to time. Changes may occur because of:

• New features
• Changes to our services
• Changes in technology
• Changes in privacy practices
• Legal or regulatory requirements
• Security improvements

When significant changes are made, we may provide reasonable notice where appropriate or required. The updated Privacy Policy will indicate the date on which it was last revised.

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of personal information, please contact the Shikshya GPT support team through the official contact information provided on the platform.